Safety advice

Privacy policy & cookies & safety

At Beesbridge, we take your privacy and safety very seriously. We are committed to making our website a safe and secure environment for you to shop and browse, so that any information you share with us remains confidential.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login information; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We collect personal information from our customers (including name, email, phone number, address); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile solely for the purpose of fulfilling their orders, improving their shopping experience with us. Our website is hosted on the Wix.com platform. Industry-standard encryption technologies are used to protect your personal information from unauthorized access.

We may share your personal information with third parties in the following circumstances: Service Providers: we share information with trusted third-party companies that help us fulfill your orders (e.g., payment processors, shipping companies); Legal Compliance: if required by law, we may share information to comply with regulations or legal processes; Business Transfers: in the event of a business merger, acquisition, or asset sale, your information may be transferred.

We use cookies on our website to personalize your shopping experience and to gather information about how our website is being used. Cookies are small files that are stored on your device and contain information about your browsing activity. You can disable cookies in your browser settings, but please note that this may affect your ability to fully use our website.

We take precautions to make our website a safe and secure environment for our customers. Our website is equipped with SSL encryption technology to protect your personal and financial information. Industry-standard security protocols are used to prevent unauthorized access to the servers.

While we take all reasonable precautions to ensure your data is secure, it is important to note that no system can guarantee 100% security. Therefore, we cannot be held liable for any unauthorized access or data breaches beyond our control. This includes, but is not limited to, hacking, unforeseen technical failures, or other incidents beyond our immediate ability to prevent. We encourage our customers to take their own safety precautions when using our website. Please ensure that you are using a secure internet connection and that you have up-to-date anti-virus software installed on your device.

We may contact you, by using your personal information, to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions, etc.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If you have any questions or concerns about our privacy and safety policies or your data requests, please do not hesitate to contact us (info@beesbridge.co.uk). We are committed to providing our customers with the highest level of service and support.

The information provided on our website and social media platforms is for general informational purposes only and should not be considered professional advice. For guidance specific to your situation, please consult a qualified professional. We are not liable for any actions taken or decisions made based on the content presented.

Payment Methods

Candle Safety

- Bank transfer
- PAYPAL

- Offline Payments

At Beesbridge, we are committed to providing you with high-quality beeswax candles that are not only beautiful and fragrant, but also safe to use. To ensure that you enjoy your candle experience to the fullest, we have put together some safety tips to keep in mind while using our candles.

Always keep the candle within sight: When burning a candle, it is important to never leave it unattended. Keep it in sight at all times, away from children, pets, and anything that could catch fire.
Keep the candle away from drafts: Avoid placing the candle in areas where there is a draft, such as near open windows or doors. This can cause the flame to flicker and become unstable, which could lead to accidents.
Trim the wick: Before lighting the candle, always trim the wick to ¼ inch. This will help to ensure an even burn and prevent the flame from becoming too large.
Use a heat-resistant surface: To prevent any accidental fires, always place the candle on a heat-resistant surface. This will prevent any heat from the candle from damaging surfaces such as wood or plastic.
Use a candle holder: Always use a candle holder that is specifically designed for the size of the candle you are burning. This will help to prevent the candle from tipping over or spilling wax.
Burn the candle for a maximum of 4 hours: To prevent the candle from overheating, it is recommended that you burn it for a maximum of 4 hours at a time. This will also help to prolong the life of the candle.
Extinguish the candle properly: When extinguishing the candle, do not blow it out. Instead, use a snuffer or a candle wick dipper to gently extinguish the flame. This will help to prevent any hot wax from splattering.

By following these simple safety tips, you can enjoy the beauty and warmth of our beeswax candles without any worries. If you have any further questions about candle safety or our products, please don't hesitate to contact us.

Safety advice

Privacy policy & cookies & safety

Payment Methods

Candle Safety

Trim the wick: Before lighting the candle, always trim the wick to ¼ inch. This will help to ensure an even burn and prevent the flame from becoming too large.

Use a heat-resistant surface: To prevent any accidental fires, always place the candle on a heat-resistant surface. This will prevent any heat from the candle from damaging surfaces such as wood or plastic.

Use a candle holder: Always use a candle holder that is specifically designed for the size of the candle you are burning. This will help to prevent the candle from tipping over or spilling wax.

Burn the candle for a maximum of 4 hours: To prevent the candle from overheating, it is recommended that you burn it for a maximum of 4 hours at a time. This will also help to prolong the life of the candle.

Extinguish the candle properly: When extinguishing the candle, do not blow it out. Instead, use a snuffer or a candle wick dipper to gently extinguish the flame. This will help to prevent any hot wax from splattering.

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By following these simple safety tips, you can enjoy the beauty and warmth of our beeswax candles without any worries. If you have any further questions about candle safety or our products, please don't hesitate to contact us.